# ugenie.io > AI-optimized mirror of ugenie.io containing 50 pages totalling 37,607 words of clean markdown content, structured data, and semantic HTML. Original source: https://ugenie.io/. Last updated: 2026-06-14T02:36:52.428Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Membership management made simple](/content/site-root.html): Ugenie is the next generation membership software powering community-centric businesses. We help membership businesses make thriving communities. Book a Demo today. (813 words) ## Articles & Blog Posts - [Get in Touch](/content/contact/index.html) (169 words) - [5 Steps to Build an Online Community in 2023](/content/blog/5-steps-build-online-community-2023/index.html): If you use social media, then there’s a chance you’re part of an online community. But what if you want to build your own for yourself or your business? Here are 5 simple steps. (2,084 words) - [Your exclusive membership app](/content/corporate-membership-management/index.html): Complete white-label membership technology for ambitious businesses - Having your own membership app and web portal helps you stand out from the lower tier memberships. (798 words) - [coliving/index.html](/content/coliving/index.html) (1 words) - [Bring your non-profit stakeholders together](/content/non-profit-membership-software/index.html): Trusted by 100's, Ugenie's non-profit membership management software is a great option for community-centric acitivity within your organisation. Try it out today. (792 words) - [What is Association Management Software (AMS)?](/content/blog/what-is-association-management-software-ams/index.html): AMS is an acronym for 'Association Management Software/System. This technology is usually used by trade associations, professional associations and even Chambers of Commerce to manage their members and effectively run their organisation. (1,185 words) - [How does Ugenie compare to a social media group on WhatsApp, Slack or Facebook?](/content/blog/how-does-ugenie-compare-to-a-social-media-group-on-whatsapp-slack-or-facebook.html): We’ve all been there – we have just about switched on our phones, when WhatsApp notifications flood our screen, Facebook groups light up with chats from groups we’re a part of and our teams at work have been updating the projects in your slack chatrooms. And that’s only the beginning. In the ever-evolving and growing world of digital communication, it is crucial for any organisation to remain at the forefront of their audiences’ mind. Finding ways to allow your network to see relevant content be (1,566 words) - [How to Build a Community Into Your Business: A Guide for Small Business Owners](/content/blog/how-to-build-a-community-into-your-business-a-guide-for-small-business-owners.html): In this blog post, we’ll give you some ideas on how you can build a community into your SME business and keep patrons coming back again and again. Read More (1,123 words) - [10 Tips for Becoming a Community Manager](/content/blog/10-tips-for-becoming-a-community-manager/index.html): The demand for community managers is at an all-time high with 89% of companies believing community is critical to their company's mission. Now more than ever, businesses are realising the value of a strong online community and how that can lead to increased sales, brand loyalty, and brand recognition. To meet the demand, many companies are creating new positions dedicated to working with their communities across social media and other online platforms. These positions may need you to build a com (1,539 words) - [Ideas to Help Your Christmas Marketing Campaigns](/content/blog/christmas-marketing-campaign-what-successful-brands-do.html): Here are some ideas for a successful Christmas marketing campaign that will not only spread joy but also help you stand out from the competition (1,512 words) - [7 Steps to Starting a Life Coaching Business](/content/blog/life-coaching-business/index.html): Are you passionate about helping others overcome obstacles and achieve goals? Starting a life coaching business allows you to do that. (1,316 words) - [The 7 Best Membership & Subscription Community Platforms](/content/blog/the-7-best-membership-subscription-community-platforms.html): Building a membership and subscription site is a beautiful pursuit and opportunity! It's becoming more accessible and easier to turn a passion, or a side business, into forms of recurring income. 'Membership & Subscription Community Platforms' are heralded online houses that empower community leaders. Due to the variety of community platform options to choose from, it can be hard to find the right one for you. Here's 7 of the best! (1,769 words) - [CRM vs Membership Management System - What’s the difference?](/content/blog/crm-vs-membership-management-system-whats-the-difference.html): The main difference between a Membership Management System and a Customer Relationship Management (CRM) system is the focus of their purpose. (1,280 words) - [Coaching membership software](/content/coaching/index.html): The All-In-One Membership Management Software for Coaches. Create and sell courses, build thriving member communities, schedule events, store important documents and more. (803 words) - [Create and sell courses on Ugenie](/content/member-learning-management-system/index.html): Monetise and share your knowledge with our intuitive learning management system. Upload course and award certifications. (566 words) - [How Mobile Apps Boost Association Member Engagement](/content/blog/how-mobile-apps-boost-association-member-engagement.html): Discover how mobile apps can transform member engagement for associations by offering personalized experiences, streamlined communication, and easy access to events and resources. Learn actionable strategies to boost member retention and enhance interaction with real-time updates and tailored content. (899 words) - [How to Change Your Hub's Management Functions](/content/blog/how-to-change-your-hub-s-management-functions/index.html): As mentioned in How to Link Your Vimeo Account, the Hub Settings tab allows you to fully tailor your hub to your brand’s needs with various customisation options. Each community consists of different managerial roles. To accommodate this, we have developed the Management Functions tab under Hub Settings. Also, from within the Members section, members themselves can be promoted to administrative roles. It's a great way to reward high participation. Enter: Ugenie's Management Functions! (609 words) - [The 5 most read articles about how to increase customer engagement – and why you should read them](/content/blog/the-5-most-read-articles-about-how-to-increase-customer-engagement-and-why-you-should-read-themlangen.html): We don’t know about you, but we sometimes get overwhelmed by the sheer amount of content about social media engagement that can be found on the internet these days. There are so many people with so many tips, tricks and opinions - finding the right content that is actually helpful for your business can often take up more time than actually reading and applying it. Often we end up don’t going there at all and just continue being frustrated with a lack of customer engagement or spend a lot of mone (1,042 words) - [How to Welcome New Members to Your Membership](/content/blog/welcome-new-members/index.html): It's crucial to plan ahead and design a welcome process so the newest members feel valued and part of the community. First impressions are so important. (1,294 words) - [Marketing for Your Ideal Client: Are You Doing it Right?](/content/blog/marketing-for-your-ideal-client-are-you-doing-it-right.html): An ideal client is a person or business whose direct needs are met by your product or service. This plays an important role in your engagement, organic reach and retention of your existing followers. What Does an Ideal Client Look Like? The truth is, every business is different. There is no single ideal client, so you must figure out yours based on a number of criteria. In the case of Ugenie, to simplify who our ideal client is, they’re business managers. They are most likely someone who has bee (815 words) - [What is a Professional Association?](/content/blog/what-is-a-professional-association/index.html): being part of a professional association can be a great way to keep up with trends, network with like-minded people and stand out on a job application. (1,685 words) - [Why Aren’t People Joining Your New Community Platform?](/content/blog/why-aren-t-people-joining-your-new-community-platform.html): Transferring your community or membership from one platform to another is strenuous enough without the added pressure of ensuring your members are coming along on the journey with you. Having worked with 100s of community leaders, we find that there are a few main reasons why they do not move their loyalty across. First, like most of us, they don’t like change. Humans are creatures of habit and this couldn’t be more true when it comes to technology. Once we learn how to use something, we tend to (638 words) - [Using Facebook Alongside an Online Community Platform](/content/blog/using-facebook-alongside-an-online-community-platform.html): In Community 2.0: Reasons Why Membership Business Owners Are Abandoning Facebook Groups, we talked about the trends of migration to online community platforms. Facebook is an example of Community 1.0. Though Facebook groups have become distracting and algorithmically challenging for various membership business owners, they do still hold some value. Here we explore why! (824 words) - [How to Change Your Hub's Privacy Settings](/content/blog/how-to-change-your-hub-s-privacy-settings/index.html): Under Hub Settings, you can flexibly adjust your hub's privacy settings. This feature gives you greater control over your hub's visibility, accessibility and activity. Subsequently, we can ensure that your hub is created, developed, promoted and maintained according to what you envision. As it's your hub, it's your terms! (658 words) - [How to Add a Member | Ugenie | uHubs: Leader Guide](/content/blog/how-to-add-a-member/index.html): When you have attracted a new member or subscriber to your community, adding them to your hub is a stress-free process with Ugenie. And, once a member has left, removing them from your hub is the same. Here we will show you how to invite new members to join your community. You can assign member types, groups and tailored messages to your new member. These features will help you maintain brand consistency from the offset and make a great first impression! Enter: Ugenie’s Member Management! (525 words) - [Membership Payments, Ugenie's Latest Feature](/content/blog/membership-payments-ugenie-s-latest-feature/index.html): Over the past few months we've been working on adding some new, exciting features to our membership platform to improve the experience for both our members and our managers. The first integration we want to introduce is Stripe membership payments! We heard your despair, "why can't my members pay through the site?", fret no more, allow us to walk you through the improvements. How to activate Stripe membership management Upon logging into your uHubs admin account, you'll see "Hub Settings" display (663 words) - [How to Customise Your Hub’s Branding](/content/blog/how-to-change-your-hub-s-branding/index.html): On uHubs, it’s possible to tailor your hub to your brand’s needs! This includes switching between brand colours, and changing the display names of each of your hub’s sections, with the aim of being distinguishable. Enter: Ugenie’s Hub Branding! (430 words) - [7 Benefits of engaging your members with gamification](/content/blog/7-benefits-of-engaging-your-members-with-gamificationlangen.html): Gamification, also known as game-based marketing is the art and science of translating daily customer interactions into games that serve their business purposes. It encourages customer loyalty through rewards, contests, and challenges. Gamification creates a positive and rewarding environment for users in your community. It also benefits your overall business in the following ways: 1. Participation As they participate in your community, users will interact with your products and brand so that re (537 words) - [Why community is so important in online learning](/content/blog/why-community-is-so-important-in-online-learninglangen.html): The internet has created endless opportunities for us to learn new skills and subjects. However, we strongly believe that taking an online course should be much more than just sitting in front of a computer and should include being a part of a community of people learning together. Looking back at our own days at school, we all understand the importance of the relationship between students and teachers, but for those of you who used peer study groups, how effective they can be in a learning env (615 words) - [Community Migration Checklist - Template](/content/blog/community-migration-checklist-template/index.html): As Community 1.0 involves distractions, confused messaging, algorithmic challenges and lack of privacy, a decision to migrate to an online community platform is understandable. (606 words) - [Share a Content Calendar With Your Members](/content/blog/share-a-content-calendar-with-your-members/index.html): By now you should be aware that content is a valuable tool for your membership business’s brand awareness, SEO ranking, sales and thought leadership reputation. With a public content calendar, you can inform your members on upcoming content that is of value and service to them. It demonstrates your initiative to educate! (347 words) - [Plans to suit your business needs](/content/pricing-eu/index.html) (274 words) - [Why we started Ugenie...](/content/blog/why-we-started-ugenie/index.html): In 2016, the noise on digital channels was becoming increasingly loud (and it still is getting louder by the second). This makes it harder for smaller businesses to reach their target audiences effectively. If you are a coach, service provider, professional body or if you run a business network, you have a lot of content to share with your customers, so you will understand this issue. Using tools like Facebook, Slack or Whatsapp is not ideal to share curated content without being distracted with (546 words) - [How to View Your Offers Directory](/content/blog/how-to-view-your-offers-directory/index.html): The Offers section allows you to promote your products, member perks and sponsors in a dedicated hub area. You have the chance to monetise your community of members in tandem with your standard membership charges. Here you can view which offers are live or archived. The search, filter and table view functions will become more useful for navigation as you publish more offers. Offer analytics allow you to witness your members’ interactions with offers over time! (567 words) - [The Key To Sales Content](/content/blog/the-key-to-sales-content/index.html): Sales content is a form of marketing designed to encourage prospective members to choose your company or service for a problem they need a solution to. It incorporates a prospect discovering you, considering what you’re offering and finally making a purchase. Utilising Tools To Attract Discovery Strangers discovering who you are is the first step to them joining your membership community. First, consider how you can increase your brand awareness to capture your unknowing ideal client. They may b (924 words) - [Is your content being seen?](/content/blog/is-your-content-being-seenlangen/index.html): Organic reach on social media is how well your posts perform when you don’t boost them. As we all know, organic reach has been on decline for some time, especially on Facebook. “You’ll see less public content like posts from businesses, brands, and media,” Mark Zuckerberg said at the start of 2018. “And the public content you see more will be held to the same standard—it should encourage meaningful interactions between people.” As a consumer, we think this is great! Facebook can go back to what (673 words) - [How to Create a Marketplace Post](/content/blog/how-to-create-a-marketplace-post/index.html): The Marketplace section is a dedicated feed that allows members to buy, sell or share resources within your community. If used effectively, the Marketplace section can be a strategic way to monetise the content and deliverables within your membership business alongside your standard charges. Here you can publish a resource into your marketplace for members to see! (654 words) - [5 Great Tools for Creating Engaging Content](/content/blog/5-great-tools-for-creating-engaging-content/index.html): Previously, we touched upon the potential of content. At its highest level, content increases brand awareness, educates readerships and provides free value for lead generation purposes. Using a content calendar or content scheduling template is brilliant for planning distribution. However, during the creative phase of content marketing, actual tools are necessary. We have recommended 5 below: Ideaflip, Miro, Grammarly, Canva and BuzzSumo! (677 words) - [Consider Automated Email Sequences for Follow Up](/content/blog/consider-automated-email-sequences-for-follow-up/index.html): Email automation sequences or workflows are predefined emails that a business sends to its customers or prospects to trigger particular actions. This approach, commonly delivered via email marketing tools such as MailChimp, Mailerlite and HubSpot, can carry a range of benefits for your membership business! (291 words) - [Offer Discounts to Long-Term & Loyal Members](/content/blog/offer-discounts-to-long-term-loyal-members/index.html): To show gratitude and appreciation to your most loyal members, a rewards system could be an effective option. Through a loyalty programme, in the form of discounts, you may be able to incentivise your members to continue their membership. According to Annex Cloud, a specialist provider of customer loyalty solutions, “putting customer preferences at the heart of marketing efforts” will mean they will feel good about purchasing from your business. That’ll give you a competitive edge. Benefits of a (347 words) - [Let Prospective Clients 'Try Before They Buy'](/content/blog/let-prospective-clients-try-before-they-buy/index.html): As a customer, it’s hard knowing which community to join, or what service to subscribe to, without the fullest picture. Due to this, ‘try-before-buy’ has emerged as an informational selling strategy. Here's how you, a community leader, can respect your customer's journey to choice! (290 words) - [7 Benefits of engaging your members with gamification](/content/blog/7-benefits-of-engaging-your-members-with-gamification.html): Gamification, also known as game-based marketing is the art and science of translating daily customer interactions into games that serve their business purposes. It encourages customer loyalty through rewards, contests, and challenges. Gamification creates a positive and rewarding environment for users in your community. It also benefits your overall business in the following ways: 1. Participation As they participate in your community, users will interact with your products and brand so that re (531 words) - [SaaS or Pay-as-you-go: which payment model do you prefer?](/content/blog/saas-or-pay-as-you-go-which-payment-model-do-you-prefer.html): Over the last few years, a lot of businesses are moving towards the SaaS model across a growing number of industries. From Amazon to Ugenie,"subscription-based SaaS pricing has worked so well to date because it offers stability and visibility." However, there is a growing movement to the Pay As You Go Model because of some consumers do not like "the inflexibility and upfront friction." "Instead, usage-based pricing models are becoming increasingly popular because they create value through the pr (494 words) - [The Membership Marketing Funnel Infographic](/content/blog/the-membership-marketing-funnel-infographic/index.html): Attracting new members to your private platform doesn’t have to be a difficult task, visualising the formula to an effective membership marketing funnel is only a scroll away. Download the infographic below: You may be wondering how you can use this as a tool to advertise to new members, and luckily for you, there’s a whole list of tasks you can start now to secure them. Take the time to jot down any notes or ideas for each section of the funnel. If you need some help along the way, we've create (477 words) - [Community Member Avatar - Template](/content/blog/community-member-avatar-template/index.html): An avatar is simply a description of a hypothetical and non-existent individual within your target audience or market. By narrowing down to serve a particular member, you will save the time and money associated with aimlessness. Here's a member avatar template to help guide your market research. (460 words) - [Start Your Membership Business With Lower Prices | Ugenie | Community Tips](/content/blog/start-your-membership-business-with-lower-prices/index.html): In 5 Tips to Help You Put a Price on Your Community, we mention that implementing a founding member price is a great way to incentivise members to sign up early on. And throughout a membership business’s evolution, discounts, deals or free plans are other favourable approaches as noted in Establish the Right Membership Fees. So the strategy does work for some. According to Startup Loans, new membership businesses could even adopt penetration pricing, which is practiced by some startups! (312 words) - [Ensure Your Business Is Compliant With GDPR](/content/blog/ensure-your-business-is-compliant-with-gdpr/index.html): On May 25th 2018, the General Data Protection Regulation (GDPR) signified a change to data protection laws in the UK. They inevitably impact membership businesses. Membership businesses will now need to be more transparent about their use of member data and gain overt consent for data collection. Fortunately, our uHubs are fully compliant with GDPR! (304 words) - [Write Content in Your Brand's Tone and Voice](/content/blog/write-content-in-your-brand-s-tone-and-voice/index.html): As mentioned in 10 Tips for Creating Engaging Content, each piece should reflect your membership business’s brand voice and personality. Many of your competitors will write about similar topics. However, the style in which they write is different as each business is different. To help you monitor your brand’s tone and voice throughout your content, we have listed a range of writing tools that have this capability! (282 words) - [sitemap-xml.html](/content/sitemap-xml.html) (1 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives